A standard operating procedure (SOP) is a set of step-by-step instructions compiled by an organization to help workers carry out routine operations. SOPs aim to achieve efficiency, quality output and uniformity of performance, while reducing miscommunication and failure to comply with industry regulations. SOPs aim to achieve efficiency, quality output and uniformity of performance, while reducing miscommunication and failure to comply with industry regulations.
Companies develop SOPs for a variety of reasons:
- Ensuring business continuity: SOPs help ensure that crucial tasks will still be completed even if key members are away on vacation or sick leave.
- Consistent quality and reduction of errors: Mistakes happen because we either don’t have the information to perform a task or, if we do have the information, we fail to apply that information consistently and correctly. An SOP is there to safeguard against both.
- Faster employee onboarding: SOPs can be a great starting point for new members during their training.
- Knowledge management and retention: When experienced members change roles or leave for new opportunities, their knowledge can be retained within the team if they leave behind thorough SOPs.
- Legal protection: Ensuring that critical processes are documented and reviewed by employees can provide a layer of protection for a company.
Most well-written SOPs are:
- Easy to understand: Use simple, clear instructions and avoid value language.
- Brief: Include only the most relevant details in the SOP and add references to supporting materials.
- Actionable: Readers should know exactly what actions to take to meet the specific task or goal.
- Accessible: Stakeholders should be able to easily find the SOP they need, when they need it.
Approx. Costing for Documentation
Pricing for the documents varies from project to project. It is not fixed. There are many factors on which the pricing is decided. For example; the size of the project, complexity of project, project’s past record, how big the project is, ETC. Approx. pricing starts from Rs. 70,000/- to Rs. 3,00,000/-
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